Refund Policy

Thank you for choosing Sheetal Chhaya Diagnostics. This Refund Policy outlines the circumstances under which we may issue refunds for our diagnostic services. Please read this policy carefully.

1. Refund Eligibility

Refunds are only applicable under the following conditions:

  • Cancellation Before Appointment: If you cancel your appointment at least [specify time, e.g., 24 hours] before the scheduled time, you are eligible for a full refund.
  • Service Not Provided: If a diagnostic test or service is not provided due to our error or negligence, you are eligible for a full refund.
  • Incorrect Charges: If you have been charged incorrectly for services, you are eligible for a refund of the excess amount.

2. Non-Refundable Situations

Refunds will not be issued in the following situations:

  • Late Cancellation: If you cancel your appointment less than [specify time, e.g., 24 hours] before the scheduled time, no refund will be issued.
  • Already Provided Services: No refunds will be issued for services that have already been provided.
  • Change of Mind: We do not offer refunds for changes of mind or if you decide not to proceed with the services after the appointment has been booked.

3. How to Request a Refund

To request a refund, please contact us at:

  • Phone: +91 8285507000

Please provide your appointment details and the reason for your refund request. We will review your request and process the refund if it meets our criteria.

4. Refund Processing Time

Refunds will be processed within [specify time, e.g., 7-10 business days] after we receive and approve your refund request. The refund will be issued to the original method of payment.

5. Changes to This Policy

We may update this Refund Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the revised policy.

6. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Sheetal Chhaya Diagnostics
F-82/3, Solanki Chowk, Sadh Nagar II Palam
Delhi, India
+91 8285507000